Rajat Goyal
Assistant Professor (Operations) · UPES Dehradun
Passionate about leveraging data-driven insights and advanced modeling to optimize public systems. Research focused on public administration, decision support systems, operations management, and supply chain.
Profile Summary
About Me
I am an Assistant Professor in Operations at UPES Dehradun with a deep interest in Operations Management and Operations Research. My doctoral research at IIT Delhi focused on developing a Decision Support System (DSS) to strengthen district administration in India. This work involved creating data-driven tools to improve efficiency in meeting management, compliance tracking, and law and order.
My goal is to contribute to impactful governance reforms that align with the national vision of Viksit Bharat 2047 through technological innovation and robust policy support.
Education
Doctor of Philosophy (Ph.D.)
2019–2025Industrial Engineering
Indian Institute of Technology Delhi
Master of Technology (M.Tech)
2017–2019Industrial and Production Engineering
National Institute of Technology, Kurukshetra
Bachelor of Technology (B.Tech)
2012–2016Mechanical Engineering
MM Engineering College, MMDU Mullana
Research
Areas of Interest
Researcher Profiles
Google Scholar
ResearchGate
Web of Science
ORCID
Publications
Navigating barriers to GenAI adoption in public administration: A systematic evaluation and policy roadmap
Goyal, R., Deshmukh, S. G., & Bolia, N. (2026).
Socio-Economic Planning Sciences, Volume 105, 102461. ISSN 0038-0121.
Impact of decision support systems on public administration: A systematic literature review and future research agenda
Goyal, R., Deshmukh, S. G., & Bolia, N. (2025).
Journal of Advances in Management Research. Emerald Publishing.
Decision Support System for Strengthening District Administration in India: A Study of the Current Situation and Future Prospects
Goyal, R., Deshmukh, S. G., & Bolia, N. (2025).
Indian Journal of Public Administration (Published)
Conference Presentations
A Structured Framework for Decision Support System Implementation: A Case of Digital Transformation for District Administration in India
Goyal, R., Deshmukh, S., & Bolia, N. (2025, May)
6th South American Conference on Industrial Engineering and Operations Management
Decision support system for District Magistrate
Goyal, R., Deshmukh, S. G., & Bolia, N. (July 2024)
EURO 24, DTU Copenhagen, Denmark
Teaching
Passionate about mentoring students and fostering a deep understanding of operations and supply chain principles.
Courses Taught at UPES Dehradun
Operations Management
MBA (Semester 1) & BBA (Semester 2)
Business Optimization
MBA (Semester 3)
Service Operation Management
BBA (Semester 4)
Operations Management (International)
MBA Batch, Guyana
Project Management
BBA (Semester 4)
Teaching Assistantship at IIT Delhi
Supply Chain Management (MCL756)
Course delivery, case studies, grading, and student mentorship (2022–2024).
Operations Research (MCL765)
Course delivery, grading, and student support (2021–2022).
Certifications & FDPs
Global Certifications
Data-Driven Supply Chain Transformation (2024)
Global online certification by IIM Mumbai (PM Gati Shakti Scheme) with Prof. David Simchi-Levi (MIT).
Reinventing Business Operations with Data Analytics (2023)
Global certification by IIM Mumbai (PM Gati Shakti Scheme) with Prof. David Simchi-Levi (MIT).
Workshops & FDPs
Nurturing Future Leadership Programme (NFLP)
Five-Day Residential Programme hosted by IIM Bodh Gaya, supported by MoE under Malaviya Mission (Jan 19-23, 2026).
Workshop on Advanced Teaching and Research Methods for Transportation and Logistics
Month-long Online FDP by Centre for Transportation and Logistics, IIM Ahmedabad (Sep 2025).
AI for Teaching and Learning
Two-week FDP by E&ICT Academy, IIT Guwahati (Aug 2025).
IndoML 2022
3rd Indian Symposium on Machine Learning at IIT Gandhinagar (Dec 2022).
FDP Chair Professor Workshop
2-day faculty development program at IIT Delhi (July 2022).
Large-Scale Optimization
Summer School at IIM Ahmedabad (May 2022).
Blog
Thoughts on Operations Management, Supply Chain, Public Policy, and the intersection of technology and governance.
Supply Chain
The Future of Supply Chains
A look at the emerging trends shaping the future of global supply chains in response to geopolitical and technological shifts.
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Post-Covid
Why Supply Chain Management has Drawn Attention Post-Covid
At the outset of Covid-19, demand spiked sharply for some goods while dropping dramatically for others...
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IT & Operations
Role of IT in Mitigating the Bullwhip Effect
When distorted information is transmitted up the supply chain, the cost from fluctuations can outweigh the cost of holding inventory...
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Rajat Goyal
Assistant Professor (Operations), UPES Dehradun