Rajat Goyal
Assistant Professor (Operations) at UPES Dehradun
Passionate about leveraging data-driven insights and advanced modeling to optimize public systems and solve complex administrative challenges. My research focuses on public administration, creating innovative decision support systems to enhance governance and efficiency, operations management, and supply chain management.
Profile Summary
About Me
I am an Assistant Professor in Operations at UPES Dehradun with a deep interest in Operations Management and Operations Research. My doctoral research at IIT Delhi focused on developing a Decision Support System (DSS) to strengthen district administration in India. This work involved creating data-driven tools to improve efficiency in meeting management, compliance tracking, and law and order.
My goal is to contribute to impactful governance reforms that align with the national vision of Viksit Bharat 2047 through technological innovation and robust policy support.
Education
Doctor of Philosophy (Ph.D.)
Industrial Engineering - Indian Institute of Technology Delhi
Master of Technology (M.Tech)
Industrial and Production Engineering - National Institute of Technology, Kurukshetra
Bachelor of Technology (B.Tech)
Mechanical Engineering - Maharishi Markandeshwar Engineering College, MMDU Mullana
Research
Areas of Interest
Researcher Profiles
Publications
A decision support system for public administration: A systematic literature review and future research agenda
Goyal, R., Deshmukh, S. G., & Bolia, N. (2025).
Journal of Advances in Management Research. Emerald Publishing.
Leveraging Technology to Support Decisions of District Magistrate: A Study of the Current Situation and Future Prospects
Goyal, R., Deshmukh, S. G., & Bolia, N.
Indian Journal of Public Administration (Under Review)
Navigating Barriers to GenAl Adoption in Public Administration: A systematic Evaluation and Policy Roadmap
Goyal, R., Deshmukh, S. G., & Bolia, N.
Socio-Economic Planning Sciences Journal (Under Review)
Conference Presentations
A Structured Framework for Decision Support System Implementation: A Case of Digital Transformation for District Administration in India
Goyal, R., Deshmukh, S., & Bolia, N. (2025, May)
6th South American Conference on Industrial Engineering and Operations Management
Decision support system for District Magistrate
Goyal, R., Deshmukh, S. G., & Bolia, N. (July 2024)
EURO 24, DTU Copenhagen, Denmark
Teaching
I am passionate about mentoring students and fostering a deep understanding of operations and supply chain principles. Below is a summary of my teaching experience.
Courses Taught at UPES Dehradun
Operations Management
MBA (Semester 1) & BBA (Semester 2)
Business Optimization
MBA (Semester 3)
Service Operation Management
BBA (Semester 4)
Operations Management (International)
MBA Batch, Guyana
Teaching Assistantship at IIT Delhi
Supply Chain Management (MCL756)
Assisted in course delivery, case studies, grading, and student mentorship (2022-2024).
Operations Research (MCL765)
Assisted in course delivery, grading, and student support (2021-2022).
Certifications & FDPs
Global Certifications
Data-Driven Supply Chain Transformation (2024)
Global online certification by IIM Mumbai (PM Gati Shakti Scheme) with Prof. David Simchi-Levi (MIT).
Reinventing Business Operations with Data Analytics (2023)
Global certification by IIM Mumbai (PM Gati Shakti Scheme) with Prof. David Simchi-Levi (MIT).
Workshops & FDPs
AI for Teaching and Learning
Two-week FDP by E&ICT Academy, IIT Guwahati (Aug 2025).
IndoML 2022
3rd Indian Symposium on Machine Learning at IIT Gandhinagar (Dec 2022).
FDP Chair Professor Workshop
2-day faculty development program at IIT Delhi (July 2022).
Large-Scale Optimization
Summer School at IIM Ahmedabad (May 2022).
Blog
Thoughts and articles on Operations Management, Supply Chain Management, Public Policy, and the intersection of technology and governance.
The Future of Supply Chains
A look at the emerging trends shaping the future of global supply chains in response to geopolitical and technological shifts.
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Why Supply Chain Management has Drawn Attention Post-Covid
At the outset of Covid-19, when trade and travel were restricted due to lockdowns, demand spiked sharply for some goods while dropping dramatically for others...
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Role of IT in Mitigating the Bullwhip Effect
When distorted information is transmitted up the supply chain, the cost from fluctuations can outweigh the cost of holding inventory, resulting in a major revenue drain...
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Rajat Goyal
Assistant Professor (Operations), UPES Dehradun